Wiki · Theme
trust
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Pattern Accountability migrates from checking the work to vouching for the machine Licensing and accountability survive the commoditisation of expertise in changed form — the professional stops checking individual outputs and ends up vouching for the system that produced them. Pattern Defensibility lives in what AI can't access What survives AI disruption sits in three categories AI cannot access without human participation — privileged client knowledge, trust, and institutional memory. Pattern The relationship is the product When the codifiable layer of professional work commoditises, the enduring product of a services firm is the relationship itself — the privileged context and the trust attached to it.